General Shipping Information
Our standard shipping time is 6-9 business days, depending on product availability and Customer's location/address.
If the product(s) you have selected is currently not in stock we will give you an expected shipping time at checkout or by a follow-up email.
If you choose and pay to have your complete Team order customized by us (screen printing, embroidery), we will provide you with estimated shipping time by phone or follow-up email.
If an item you received is defective or different from what you purchased on our website www.js-usa.com (style, size or color), you may return them.
-Items must be returned within 15 days of arriving to Customer.
-Items must be returned in their original packaging, including tags, bags, cases, shoe boxes when applicable.
-Items must not be worn, altered or damaged.
-Size selection is the Customer's responsibility. Misfit items are not defective items. Please see https://www.js-usa.com/sizing_charts.php for help with sizing.
-Eligible returns will be credited to your original form of tender (credit card or PayPal account).
-There is a 15% restocking fee for unwanted items returned (no damage or no replacement).
It takes up to 30 days to process a return, and refund.